EU Online Goods Cooling-off Deadline Estimator
Estimate the 14-day withdrawal-notice deadline for qualifying EU distance-purchase goods, with holiday inputs.
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Good to know: Scope: qualifying goods bought by a consumer from a professional trader online or at a distance, with the usual withdrawal information supplied. It does not establish eligibility. Excludes private sellers, in-store purchases, services/digital content, personalized or perishable items and other exceptions. National rules, multiple deliveries and missing trader notices may change the answer. Use the relevant last-delivery date where required. You must supply applicable public holidays; none are fetched automatically. This estimates the deadline to notify withdrawal, not the separate deadline for sending goods back.
How to use it (step by step)
- 1Check that the standard goods rule applies; use official guidance for exceptions or uncertainty.
- 2Enter the relevant receipt date and applicable public holidays, one YYYY-MM-DD date per line. Day 1 is the following day.
- 3Read the calendar-day date and any weekend/entered-holiday extension. Verify national rules and notify the trader in time; this website does not send notice for you.
Words to know
- Withdrawal notice
- Telling the trader you are exercising a right to cancel; this is separate from shipping a return.
- Public holidays
- Non-working dates relevant to your jurisdiction. An incomplete list can change the estimated deadline.
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Sources & methods
References checked November 11, 2026. Read each tool’s scope and assumptions before relying on its result.